Amazing service! I called to see if I could get a same day oil change and the man on the phone was super polite and answered all my questions and even arranged to have Jenny from the office drive me back to work after dropping my car off! I had never been here before and the fact that they would go above and beyond for a new customer was astonishing and a relief! When I walked in at the end of my work day to pick my car back up, they new me by name and were courteous and friendly!! The mechanic did make note of things on my car to be aware of and they reviewed them all with me, but never pressured anything!! One of my biggest pet peeves when leaving my car for an oil change, is that they never lock my car when they're done, even though I lock it when I drop it off...not here! When I returned to pick it up, my car was locked! This is the first time that's ever happened where they leave my car exactly how they found it! Plus, unlike other places, my steering wheel didn't feel grimy or sticky! I highly recommend them!
Thank you so much for such a positive review, Kim!! Our new customers are just as important to us as someone that has been coming to us for 10 years. Very happy that you noticed our commitment to customer satisfaction. When you're happy, we're happy... It was great meeting you and we hope to see you again! Have a great Summer! Jenny
- Advanced Repair Inc.