NAPA AutoCare | Advanced Repair Inc.
Mon - Fri: 7:30 AM - 4:30 PM

Saint Cloud Auto Repair

5

These are good people that do good work. They let me know of any other issues with my truck without pressuring.

5

Great communication and quick service!

5

Adam made getting my sister's car repaired easy, efficient, and stress free. He was very knowledgeable about the status of the repair and updated us. He was able to answer all my questions on the repair and took time to explain why they were necessary. The diagnostic report detailed out what was required for the health of the vehicle and what could wait. Adam even went so far as to recommend what timeframes and rough cost for items that could wait. He even recommended a separate vendor for the remote start we wanted to have installed. The pickup of the vehicle was a breeze because there was a lock box for not only the key drop off, but pickup as well. The payment could be made over a link that he texted which made picking up the vehicle convenient for my hectic with schedule. If I could give a 15/10 I would. Superb customer service! Thanks Adam!

Thank you for the amazing review Kaitlyn! I'm happy to have been able to help you and your sister have a great experience with us. I'm glad our digital inspection was able to help lay everything out for you to see and our pick-up boxes helped to make getting the Cruze a breeze! Please feel free to reach out in the future with any other issues you or your sister may run into. Have a great Christmas!

- Advanced Repair Inc.
5

Always quick. The only place I take my car in St. Cloud.

That's awesome to hear! Thank you, Ryan :)

- Advanced Repair Inc.
5

Went in for some engine issues, leaking oil, and they got us in right before the holiday. Got a report link through text and was able to see everything. We got some bad news but they were kind while delivering it and talked me through the options. Would go here again with any future issues

We do hope to see you again, Nick, when you're in need. Thank you for the kind review, even though you got some bad news on your GMC. Not next time though, right? Good luck car shopping. If you would like us to look the new one over before your purchase, just let us know. Thanks again

- Advanced Repair Inc.
5

Have been a customer for years. Only auto shop in the area I have 100% faith in honesty. In fact I had been to another shop for oil change and was informed of need of repair, brought it to advanced Auto for the work to be done and they told me that was not an issue at all but a separate issue was present. We had that fixed.

Thank you so much, Jaren, for the last 10 years of loyalty. We are always more that happy to help with your Durango when we can. We are very pleased that your experience was once again 100% and we look forward to seeing you again. Have a great week :)

- Advanced Repair Inc.
5

Great job as usual! Thorough, timely and quality service.

Thank you as always, Mark. Your words are much appreciated. Stay warm and Happy Thanksgiving :)

- Advanced Repair Inc.
5

First time customer. We live in Oronoco MN. Our son lives in St cloud. College kid. Brakes went south. Called Advanced Repair and the professionalism of Ali is 2nd to none. Got our car in the next day. She gave us a list of things that had different levels of urgency. Pushed nothing on us and let us choose what we wanted fixed. The work we chose to have fixed is flawless. Excellent work. Excellent professionalism. Would recommend to anyone. Thank you Ali. She made the whole experience I had doubts in, an absolute easy process.

What a wonderful review, Ryan. Thank you from the bottom of our hearts! Ali was very proud of herself when she saw this. It was very nice of you to put our newest Service Advisor on a pedestal. She deserves it. Please come back and see us anytime :)

- Advanced Repair Inc.
5

I made an advance appointment so i could wait. Upon getting the repair estimate, I asked if I would leave it there........could they take care of it, and give me a ride home. Sure!! I got a ride home, and 3 hours later an emailed invoice saying your vehicle is done. The final bill was substantially less than the original estimate. What's not to love???

That's great to hear, thank you very much, Mike!! Your loyalty over the years has not got gone unnoticed. Enjoy this Winter weather that we know you appreciate and we will see you next you're in need. Happy Holidays!! ~gobble, gobble~

- Advanced Repair Inc.
5

We have had excellent results at Advanced. On time, quality work and professional interest in making sure your car is the least of your concerns, because their training prep insures they fo it right.

We are happy to hear you notice that we are transparent in our work and how we do things here. Staff training is absolutely critical so thank you for pointing that out too. It's all about the customer experience. If it is ever anything less, please reach out. Thank you for sharing your thoughts. Happy Thanksgiving!! :)

- Advanced Repair Inc.
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