NAPA AutoCare | Advanced Repair Inc.
Call Us:(320) 200-7991
Mon - Fri: 7:30 AM - 4:30 PM
27 16th Ave S.
Saint Cloud, MN 56301

Saint Cloud Auto Repair


1927 reviews
5

Always quick. The only place I take my car in St. Cloud.

That's awesome to hear! Thank you, Ryan :)

- Advanced Repair Inc.
5

Went in for some engine issues, leaking oil, and they got us in right before the holiday. Got a report link through text and was able to see everything. We got some bad news but they were kind while delivering it and talked me through the options. Would go here again with any future issues

We do hope to see you again, Nick, when you're in need. Thank you for the kind review, even though you got some bad news on your GMC. Not next time though, right? Good luck car shopping. If you would like us to look the new one over before your purchase, just let us know. Thanks again

- Advanced Repair Inc.
5

Have been a customer for years. Only auto shop in the area I have 100% faith in honesty. In fact I had been to another shop for oil change and was informed of need of repair, brought it to advanced Auto for the work to be done and they told me that was not an issue at all but a separate issue was present. We had that fixed.

Thank you so much, Jaren, for the last 10 years of loyalty. We are always more that happy to help with your Durango when we can. We are very pleased that your experience was once again 100% and we look forward to seeing you again. Have a great week :)

- Advanced Repair Inc.
5

Great job as usual! Thorough, timely and quality service.

Thank you as always, Mark. Your words are much appreciated. Stay warm and Happy Thanksgiving :)

- Advanced Repair Inc.
5

First time customer. We live in Oronoco MN. Our son lives in St cloud. College kid. Brakes went south. Called Advanced Repair and the professionalism of Ali is 2nd to none. Got our car in the next day. She gave us a list of things that had different levels of urgency. Pushed nothing on us and let us choose what we wanted fixed. The work we chose to have fixed is flawless. Excellent work. Excellent professionalism. Would recommend to anyone. Thank you Ali. She made the whole experience I had doubts in, an absolute easy process.

What a wonderful review, Ryan. Thank you from the bottom of our hearts! Ali was very proud of herself when she saw this. It was very nice of you to put our newest Service Advisor on a pedestal. She deserves it. Please come back and see us anytime :)

- Advanced Repair Inc.
5

I made an advance appointment so i could wait. Upon getting the repair estimate, I asked if I would leave it there........could they take care of it, and give me a ride home. Sure!! I got a ride home, and 3 hours later an emailed invoice saying your vehicle is done. The final bill was substantially less than the original estimate. What's not to love???

That's great to hear, thank you very much, Mike!! Your loyalty over the years has not got gone unnoticed. Enjoy this Winter weather that we know you appreciate and we will see you next you're in need. Happy Holidays!! ~gobble, gobble~

- Advanced Repair Inc.
5

We have had excellent results at Advanced. On time, quality work and professional interest in making sure your car is the least of your concerns, because their training prep insures they fo it right.

We are happy to hear you notice that we are transparent in our work and how we do things here. Staff training is absolutely critical so thank you for pointing that out too. It's all about the customer experience. If it is ever anything less, please reach out. Thank you for sharing your thoughts. Happy Thanksgiving!! :)

- Advanced Repair Inc.
4

You guys did a great job! The only thing I don't like is the service advisor aspect! I've learned that service advisors are typically commission paid, to get people to do more service on their vehicles. I'm very mechanically inclined and understand cars so I'm not worried about me but there's a lot of people that don't know what they shouldn't shouldn't do, so the whole concept of that is absolute bullshit! It makes me want to find a new mechanic whenever I find a place with service advisors!

Thank you Mark for taking the time to review us, and thanks again for trusting us to service your vehicle. I understand you may have had bad experiences with service advisors in the past, but I truly hope that wasn't the case here. Our service advisors are not paid commission, nor are our Technicians. Our process is to complete a thorough inspection , Digitally, on every vehicle. The service advisors are trained to quote anything the technicians find during the inspection, and send you the Digital Inspection along with any quotes, so the customer can make an informed decision. They are trained to answer any questions and help formulate a plan of action on how to proceed. In your case , the only things found during the inspection, were a belt and wiper blades. I am sorry if our service advisors made you feel pressured in any way , if so I would appreciate you reaching out to me personally to discuss how we can improve our customer experience. Thanks again Mark. Jamey Maurer Owner

- Advanced Repair Inc.
5

You guys did a great job! I was initially concerned, due to my experience with the service advisor aspect! I've learned that service advisors are typically commission paid, to get people to do more service on their vehicles. I'm very mechanically inclined and understand cars so I'm not worried about me, but there's a lot of people that don't know what they shouldn't do, so the whole concept of that is absolute bullshit! However, the response to my original review assured me that Advanced Repair does not pay their Service Advisors commission, which is admirable! They should consider advertising that (maybe even at the front desk) in effort to minimize suspicion of trying to do more work just for the benefit of the service center. Thanks for the clarification!!

Thank you Mark for taking the time to review us, and thanks again for trusting us to service your vehicle. I understand you may have had bad experiences with service advisors in the past, but I truly hope that wasn't the case here. Our service advisors are not paid commission, nor are our Technicians. Our process is to complete a thorough inspection , Digitally, on every vehicle. The service advisors are trained to quote anything the technicians find during the inspection, and send you the Digital Inspection along with any quotes, so the customer can make an informed decision. They are trained to answer any questions and help formulate a plan of action on how to proceed. In your case , the only things found during the inspection, were a belt and wiper blades. I am sorry if our service advisors made you feel pressured in any way , if so I would appreciate you reaching out to me personally to discuss how we can improve our customer experience. Thanks again Mark. Jamey Maurer Owner

- Advanced Repair Inc.
5

Everything about my experience with Advanced Repair has been 5 star! From easy appointments to diagnoses that are explained in language I can understand. Great communications, excellent work and reasonable prices, too. I recommend Advanced Repair to everyone I know!

You are one of the sweetest Ladies we know, Hanna. It is always a pleasure to see and chat with you. Thank you!! We hope for many years to come ;)

- Advanced Repair Inc.
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27 16th Ave S Saint Cloud, MN 56301 (320) 253-6295
Advanced Repair Inc. is committed to ensuring effective communication and digital accessibility to all users. We are continually improving the user experience for everyone, and apply the relevant accessibility standards to achieve these goals. We welcome your feedback. Please call Advanced Repair Inc. (320) 253-6295 if you have any issues in accessing any area of our website.