After about $1500. repair bill my truck started having the exact same symptoms again after a month. I called them, but no reply. I called Matt Hall mobile mechanic & he found the problem, the connection to the power pack was loose & wouldn't start. Fixed, no charge! It was too simple to charge for he said. $1500+ to fix a connection!!
Floyd, Thank you very much for your business and my sincere apologies that a connection came loose after our repair. We take pride in standing behind our work and would have happily made this simple adjustment to the original repair, also at no charge. I am so very sorry that we missed your message somehow. Our voicemail and staffing is set up to prevent this from happening, but we made an error in your case and I truly apologize. I am so glad Matt was able to get you rolling again. If you have any additional information about your call (time, date, who you talked with), I would love to know so I can work to prevent it in the future. Thank you again, Jamey (owner)
- Advanced Repair Inc.